Short Answer
CallInsight AI can generate a ToolPanel AI agent draft in a structured text format. The draft uses call report findings to prepare scenario context, AI role, task goal, FAQ answers, forbidden wording, transfer rules, and system prompt guidance.
What the Draft Includes
- AI customer service script title and usage scenario.
- Compliance rules for sensitive information and official-channel verification.
- AI role, tone, goal, and standard conversation flow.
- Verification questions and common customer questions.
- Forbidden wording and human-transfer conditions.
- System prompt version for the AI agent scenario.
Why This Helps
AI agent setup is easier when it starts from real customer conversations. CallInsight reports show what customers actually ask, where they hesitate, and which explanations work. Exporting a ToolPanel draft turns that evidence into a starting point for the AI seat configuration.
Does the draft replace final review?
No. The draft should be reviewed by an operator or manager before it is imported and used in a production AI agent flow.
Can the draft follow browser language?
Yes. The export can use the current browser language so the generated content matches the user's working language where possible.